Is Your Website Developer Stringing You Along? The 2 Most Common Fears When Building A New Website.

Example before and after of website enhancement.

Oh, the horror of working with web development agencies...

"I know I need to improve my online presence and I am willing to pay for it. The thing is Matthew, I am nervous due to numerous web design companies I have worked with and not getting the end-result I need."

We hear the same-old-story on a daily basis. Business owners have paid  a "web guru" to have a website built out and face a handful of problems in the process. The web design company usually promises the world with short turnaround times and timid prices to get the client.

As a client, you think you scored a great deal on a website for $900, but in actuality (in most cases), you just ran into a wall of problems, hold-ups, and excuses for the project to be completed.

The reason for the HUGE variance in quality across web development companies is simply due to the ease of barrier to entry. Anyone with a computer can call themselves a "web developer", "web guru", "marketing specialist" or any other flashy name.

With web development, there isn't an industry-backed credential that certifies you as a professional web developer.

With the barrier to entry being so easy, it is difficult to separate those who slap on a WordPress theme and make some generic changes with the themes settings, whereas a true professional uses their knowledge of UX and UI (User-Experience and User-Interface), clean code and the latest development languages to create a beautiful experience for your project.

​Common complaints we hear about other web development companies are:

• The developer does not listen to the clients needs or does not fully understand the scope of the project.
• Clients site looks ugly on mobile where 90%+ of their traffic comes from.
• The developer uses old coding techniques that were so 2010.
• All they did for me was install a WordPress theme and change some theme settings and downloaded theme plugins that make my site janky and slow.
• Several months just to complete the website and wasted time in not producing what the client wanted.
• Poor communication and slow to respond to questions.

Here is an ACTUAL complaint from a new customer that they told us about a web development company that they finally gave up, cut their losses and moved on from:

"I spent almost 16 months with xxx company just trying to get my site live and dozens of hours trying to convey what I was looking for on my site to take my company to that next level. After being strung along, exhausted from trying to get it right and spending five-figures on design and development costs, I cut my losses and went on a journey finding a reputable company who could meet my needs."

After developing more than two dozen websites over several years now, I knew as a project coordinator, I needed to identify customer pain points and what really makes them hesitate with launching a new site and building that new image for their company.

So, I begin cold calling to find prospects who had lame sites in the niches I wanted to go after and there are two things I found and in 90% of the cases for fear of moving forward with a new website.
(SPOILER ALERT: It was NOT money!)

• Most businesses do not know where to find a reputable web development company and find it difficult to identify the difference between a novice and a true professional.

•  Exhausted from the poor experiences in the past, they simply give up on improving online efforts and continue to run their business like it's 1999.

The problem with giving up on finding the right web developer comes down to three things:

• EVERYONE IS ON THEIR PHONE CONSTANTLY.
• THE INTERNET IS A PHONE BOOK.
• YOUR CUSTOMERS ARE RESEARCH YOU BEFORE THEY BUY.

So, here is why you need a website that WORKS for YOU...

Infinite benefits for having a new website, but we will list three primary ones:

1. The internet is the phone book for businesses. If you're not listed, you're losing out on ($$$) thousands or even millions of dollars in revenue every year.

2. Having a clean website that is best-in-industry builds a tremendous amount of authority for your company. Having an outdated site (even 3 years old) with poor user-experience often makes potential customers hesitant to work with your business.

3. Everyone is on their phone searching for the services and products they need or want. 81% of customers start their research online before calling or visiting a business (Source: adweek.com.) Having your business shine on mobile is so so so important!

True professional web development companies (LIKE US!) have the following traits and ideals:

• Meeting (virtual or in-person) to gather details about your reason for wanting a new website. We ask a lot of WHY's... Why do you need a new website? Why do you like these websites and not this one?
• Listen to your needs and concerns you have (Everyone has concerns).
• Completely transparent with the process and set realistic expectations before a beginning a project.
• Discusses your budget and offers you a solution based on your needs. We can't take on every client because they're not always the right fit for us and we will be sure to let you know up front.​
• We are sure to give you a time-frame before we start your project and don't leave you guessing when your project is going to be completed. We're on time. ALWAYS.
• Are exceptional at communication and are responsive to any concerns or complaints.
• Take proactive measures to ensure project goes smoothly.

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